News for 'Universal Outsourcing Services'

US visa curbs, AI surge will shape Indian IT in 2026

US visa curbs, AI surge will shape Indian IT in 2026

Rediff.com23 Dec 2025

India's $280-billion IT industry heads into 2026, balancing visa-related headwinds and global trade uncertainty against its biggest-ever push into artificial intelligence and the rapid expansion of global capability centres (GCCs). Heightened scrutiny of the US H-1B visa programme - including a proposed $100,000 fee for new visas and concerns over a potential 25 per cent outsourcing tax - has complicated cross-border delivery for Indian firms, even as companies accelerate efforts to reduce reliance on onsite staffing.

How To Get Hired By India's $68 Bn GCCs

How To Get Hired By India's $68 Bn GCCs

Rediff.com17 Sep 2025

'Employers increasingly want candidates who can take AI pilots from proof-of-concept to production-ready systems.' 'That requires governance, monitoring, and ROI measurement -- skills that go beyond coding and into business impact.'

'3 Cs haunt Indian education': Sonia slams Centre over NEP

'3 Cs haunt Indian education': Sonia slams Centre over NEP

Rediff.com31 Mar 2025

Noting that these three Cs haunt Indian education today, the Congress Parliamentary Party chairperson said in an article that this "carnage" of India's public education system must end.

The IT outsourcing story is intact

The IT outsourcing story is intact

Rediff.com17 Mar 2009

Analysts see HCL's Rs 1,780 crore deal with Reader's Digest and another half-a-dozen big deals signed in the past three months by Indian IT firms, encompassing both global and domestic markets, as evidence that the outsourcing story continues to progress as the best option for companies to cut costs in the current difficult economic environment.

How 3 call centres made crores duping Americans

How 3 call centres made crores duping Americans

Rediff.com7 Oct 2016

Explaining the modus operandi, Assistant Commissioner of Police (Crime) Mukund Hatote told a Thane court that "best performing" staffers were given reward of up to Rs 1 lakh by the operators of the racket for making US nationals cough up money.

New threat to Indian outsourcing firms

New threat to Indian outsourcing firms

Rediff.com11 Jan 2010

After being market leaders for a long time, outsourcing firms in India and North America are now faced with increasing competition from new entrants amid rising demand for services globally, a survey says.

Outsourcing firms face challenges from new ones

Outsourcing firms face challenges from new ones

Rediff.com12 Jan 2010

The survey by PricewaterhouseCoopers and Duke University's Offshoring Research Network stated that the outsourcing industry is transforming due to the emergence of new providers around the world and efforts of existing outsourcers to expand into new markets.

How IT services cos are fighting shrinking client budgets

How IT services cos are fighting shrinking client budgets

Rediff.com31 Oct 2017

IT firms are training employees of their clients and even aspiring IT professionals, in order to create fresh revenue streams amid shrinking deal sizes in traditional software maintenance, says Ayan Pramanik.

'We are going to be an AI-first company'

'We are going to be an AI-first company'

Rediff.com19 Jan 2024

'GenAI has democratised the AI conversation. I do not know of a single client who is not interested in that conversation.'

Brands outsource ideation to India for their global campaigns

Brands outsource ideation to India for their global campaigns

Rediff.com8 Oct 2013

With India's communication needs outstripping neighbours', companies are finding it easier for campaigns to be either based out of or outsourced to Indian agencies.

Why TCS Picked Krithivasan As CEO

Why TCS Picked Krithivasan As CEO

Rediff.com22 Aug 2023

Krithi Krithivasan is the kind of person one might look to when the need is to calm things down and put things back on track.

REVEALED: How call centre scamsters stole Rs 500 crore

REVEALED: How call centre scamsters stole Rs 500 crore

Rediff.com21 Oct 2016

From June 1 to October 4, the call centre scam mastermind collected Rs 12 crore from just one call centre.

Legal outsourcing makes its case

Legal outsourcing makes its case

Rediff.com18 May 2005

Why India Inc prefers to outsource hiring these days

Why India Inc prefers to outsource hiring these days

Rediff.com6 Nov 2015

Many companies are putting HR's reputation as a back office administrator to rest by either outsourcing or automating most administrative tasks.

Strong deal pipeline may boost Q1 show of IT firms: Analysts

Strong deal pipeline may boost Q1 show of IT firms: Analysts

Rediff.com12 Jul 2021

A seasonally-strong quarter, with no immediate impact of the second wave and continued acceleration of digital transformation will allow the IT services sector to report a robust Q1 this financial year. However, key metrics to look out for will be attrition rate and margin lever as they will be impacted by salary hikes. Analysts expect growth for the quarter to be broad-based, with sectors like banking, financial services and insurance (BFSI), retail, manufacturing, hi-tech and life sciences driving revenue growth. Analysts across brokerage houses are pegging revenue growth in the range of 1.5 per cent to 4.5 per cent.

The Hottest Jobs for Freshers in India

The Hottest Jobs for Freshers in India

Rediff.com16 Jun 2022

Jobs in HR, administration and recruitment have seen a substantial rise as per Monster data with a 42% growth in job posting activity.

Wipro to spread its wings to Scotland

Wipro to spread its wings to Scotland

Rediff.com28 Mar 2014

These 90 new jobs are in addition to the 280 staff that Wipro already employs across Scotland.

An insider's view on how to improve civil service recruitment

An insider's view on how to improve civil service recruitment

Rediff.com21 Oct 2015

We can learn much from China with regards to making civil service recruitment more efficient, says former diplomat Kishan S Rana.

US cheers Indian IT workers, grants 86% H-1B visas

US cheers Indian IT workers, grants 86% H-1B visas

Rediff.com12 Aug 2015

About 76,000 H-1B visas were issued to people in computer occupations in 2014.

Quotas to hamper India as BPO hub

Quotas to hamper India as BPO hub

Rediff.com10 Apr 2006

India's aim to become a manufacturing services outsourcing hub could be quashed if admission to prestigious institutions like the IIMs and IITs are based on a caste quota rather than students' merit, Assocham said on Monday.

Small-caps off to the best start in four years; surge more than 25%

Small-caps off to the best start in four years; surge more than 25%

Rediff.com18 May 2021

Companies in the small-cap universe are having a dream run - the Nifty Smallcap 100 index has shot up more than 25 per cent on a year-to-date basis, even as the benchmark Nifty is up 7 per cent. This is the best start for the index since 2017 when the Nifty Smallcap 100 index surged 32.3 per cent between January 1 and May 10. However, in terms of outperformance to the Nifty, this year's performance is the best in more than a decade. A combination of sectoral tailwinds and lack of institutional selling pressure has helped small companies escape from the correction triggered by the second wave of Covid-19.

TCS, 2 others set up all-female BPO in Saudi Arabia

TCS, 2 others set up all-female BPO in Saudi Arabia

Rediff.com24 Sep 2013

The centre in Riyadh will be staffed by Saudi females and will start by catering to Saudi Aramco and GE as anchor clients.

Am I being cheated out of my benefits?

Am I being cheated out of my benefits?

Rediff.com7 Jan 2022

HR Guru Mayank Rautela offers practical advice.

Low productivity? Blame it on your boss' mood

Low productivity? Blame it on your boss' mood

Rediff.com4 Jan 2018

Not being able to predict how their boss is going to act towards them has a detrimental effect on the productivity of workers, researchers said.

Teaching work ethics to Indian BPO employees

Teaching work ethics to Indian BPO employees

Rediff.com11 Dec 2006

Payal Tak, CEO of Telesis Corp, a US-based company providing IT services to the US government, will start academic courses for call centre employees.

This edtech firm is using Covid as springboard for growth

This edtech firm is using Covid as springboard for growth

Rediff.com31 Aug 2020

Simplilearn said the pandemic had accelerated demand for skills in areas such as artificial intelligence, cloud computing, data science and cybersecurity.

Hedge funds a BPO opportunity for India

Hedge funds a BPO opportunity for India

Rediff.com19 Jan 2007

Hedge funds operating in the US and other parts of the world provide a good business process outsourcing opportunity for India, given the business model of the funds shifting their assets from one market to another, experts have said.

Study on Indian BPO workers pulls mask off the abuse

Study on Indian BPO workers pulls mask off the abuse

Rediff.com11 Dec 2017

Abuse, often racial in nature, happens daily.

Start-ups no challenge in hiring fresh talent: TCS

Start-ups no challenge in hiring fresh talent: TCS

Rediff.com14 Jan 2016

The firm now has employee strength of 344,691.

Skills certificate for BPO sector now

Skills certificate for BPO sector now

Rediff.com13 Sep 2004

Nasscom plans to introduce by this year-end a common certification in terms of skills and knowledge, that matches industry requirement.

Microsoft's secret weapon for growth in the cloud

Microsoft's secret weapon for growth in the cloud

Rediff.com29 Jan 2016

Microsoft has worked hard to exploit the advantage its mail software provides

Easier access to loans, skill development to boost education

Easier access to loans, skill development to boost education

Rediff.com1 Mar 2015

Education sector has reasosn to cheer Budget.

Starting a new business? 10 mistakes to avoid

Starting a new business? 10 mistakes to avoid

Rediff.com30 Oct 2020

The feeling to always be in control can hinder progress and cause serious trust issues among other stakeholders, say Nitesh Jain, CEO, co-founder, BeSingular.

Indian IT industry sees red as H-1B visa window gets smaller

Indian IT industry sees red as H-1B visa window gets smaller

Rediff.com20 Apr 2017

Analysts say the impact on Indian entities would not be immediate

Sunil Munjal bows out of Hero MotoCorp

Sunil Munjal bows out of Hero MotoCorp

Rediff.com29 Jul 2016

Sunil Munjal will pursue new business interests and lead Hero Corporate Services as its chairman.

NCSS ready with 'schematics' to help govt block porn sites

NCSS ready with 'schematics' to help govt block porn sites

Rediff.com7 Mar 2015

The NCSS is ready with the 'schematics' that would help government block all porn websites

8 exciting tech careers for Indian engineers

8 exciting tech careers for Indian engineers

Rediff.com11 Feb 2020

There is a high demand for IT professionals who can envision, design and develop applications for the future.

The visionary who made Indian IT industry global

The visionary who made Indian IT industry global

Rediff.com7 Dec 2020

One should appreciate the sagacity and audacity of JRD and Nani Palkhivala in founding TCS on April 1, 1968. At that time there was no Microsoft or Intel, SAP or Accenture, much less Google.
They needed a person who could build and execute their vision: A frontiersman; a problem solver and an institution builder. It was their and India's good fortune that Faqir Chand Kohli more than measured up to their requirements and indeed laid the foundation to take TCS to unimaginable heights and to the giant success that it is today. Shivanand Kanavi salutes the incomparable F C Kohli, who passed into the ages last week.

Dear Mayank: It's my first job. Please help!

Dear Mayank: It's my first job. Please help!

Rediff.com10 Mar 2021

HR guru Mayank Rautela has some suggestions.